The house rules.

The short version

We're building a studio. Studios work when the room is good. Be honest, respect each other’s craft, and don’t make this place a vector for harassment or scams. If you wouldn’t do it on a working set, don’t do it here.

1. Where this applies

• This website (streamamber.de) — your account, overlays, dashboards, marketplace listings, support threads.
• The official Streamamber Discord server.
• Any other surface we operate that lets people interact, now or later (forum, plugin marketplace, creator-application replies, etc.).

What you put on your own stream is governed by Twitch’s, Kick’s and your viewers’ laws — not by us. We only police what happens inside the Streamamber surfaces themselves.

2. The three principles

2.1 Respect the craft

Critique work, not people. “This font fights the layout” is fine. “You’re a hack” is not. Drive-by snark, dogpiling, and fake-positivity gaslighting (“just kidding, can’t you take a joke”) are all treated the same: warning, then removal.

2.2 No prejudice

Racism, sexism, homophobia, transphobia, ableism, casteism, religious bigotry — instant ban. No warning, no second chance, no “but it was ironic”. We don’t care whether you meant it; we care whether the person on the receiving end has to deal with it.

2.3 Stay on topic per channel

Each Discord channel and each support category exists for a reason. Keep general chat in #general, showcases in #showcase, support in #tickets. Off-topic posts get moved by mods; repeat offenders get muted.

3. Prohibited content

The following always result in immediate removal and usually a ban:

• Harassment + threats. Targeting an individual, sustained pile-ons, threats of violence or doxxing.
• Doxxing. Posting another person’s real-world identity, address, employer, family without their explicit consent. Includes “hint-doxxing”.
• Hate speech. Slurs, dehumanizing rhetoric, arguments that some groups are inferior or shouldn’t exist. This is not a free-speech zone.
• Sexual content involving minors. Zero tolerance. Reported to law enforcement and the operating platform.
• Non-consensual intimate imagery. Any form, including AI-generated. Same reporting path as above.
• Piracy / leaks. Sharing paid Streamamber assets with non-paying users, leaking pre-release builds, distributing cracked plugins.
• Scams. Crypto-rug, “invest in my course”, phishing links, fake support DMs claiming to be staff. Staff never DMs first; if you get a DM claiming otherwise, screenshot it and report.
• Spam. Repeated unsolicited promotion, mass-tag pings, bot-style posting. Self-promo lives in #showcase; one well-made post beats ten.
• Malware / hostile code. Sharing customJs or plugin code that exfiltrates data, mines crypto, or attacks viewers’ browsers.
• Platform-ToS circumvention. Don’t use Streamamber to bypass Twitch’s, Kick’s, or YouTube’s rules — view-botting overlays, ad-blocker bypass scripts, sub-only-content unlockers.

4. Specific to streaming surfaces

• Age-appropriate overlays. If your channel allows under-18 viewers, your overlays must be under-18-safe. Streamamber doesn’t age-gate, but if we get a credible complaint about adult content on a public channel, the overlay gets revoked.
• Real-time chat overlays. If you mirror Twitch chat into a browser-source, you remain responsible for the moderation of what shows up there. We don’t filter your viewers’ messages for you — install proper mod bots upstream.
• Marketplace items. If you sell on the marketplace, you warrant you have the rights to every asset (font, image, sound) you include. Plagiarism reports are taken seriously; established infringement is grounds for delisting and account suspension.

5. How we enforce this

We don’t want to be the police. But for these to mean anything we have to actually act on them.

5.1 The ladder

1. Quiet correction. A mod or staff member asks you to delete / edit / move a post. Most things stop here.
2. Warning. Logged on your account. Three within a six-month window escalate.
3. Temporary suspension. 24h to 30d. You can still receive emails and read public pages but cannot post, stream-link or open new tickets.
4. Permanent ban. Reserved for repeated abuse or for the “instant-ban” categories above (hate speech, CSAM, doxxing). Your overlays go offline. Account stays in cold storage for the legally-mandated retention window, then is deleted.

We skip steps 1-3 for the instant-ban categories. Don’t test the edge cases.

5.2 Who decides

Decisions are made by Streamamber staff — currently Felix Neuen and Justin Hendlmeier (GbR in formation). On Discord, community moderators with the “Moderator” role can issue warnings and short timeouts but cannot ban; bans need a staff member.

6. If you disagree with a decision

Every suspension and ban comes with an appeal ticket. Sign in with the affected account, follow the link in the suspension email, and write what you think we got wrong. A different staff member reviews. Appeals are answered within seven days; quicker for first-offence suspensions.

We won’t reverse a hate-speech / CSAM / doxxing ban no matter how good the appeal is. For everything else: yes, we’ve made bad calls before, and yes, we’ll fix them when we’ve made one.

7. Reporting someone else

On the website: open a support ticket with category “Other” and start the subject with “Report:”. Include screenshots / links / the user’s handle.

On Discord: run /ticket in any channel and pick “Other”. Or DM a staff member directly.

For anything that looks criminal (CSAM, credible violent threat), report to law enforcement first; then tell us so we can preserve the evidence and act on the account.

8. Privacy of reporters

When you report someone, we don’t share your identity with them unless we have to (e.g. a defamation claim requiring it). The accused gets to see what the alleged behaviour was, not who flagged it.

9. Changes to these rules

We update this page when something happens that needs to be spelled out. The version + date stamp at the top tells you which revision is current. Substantive changes get announced in #announcements on Discord and in the on-site changelog.

10. Contact for legal questions

For trademark or copyright complaints, criminal-process service, and other formal legal correspondence: see the Impressum. For anything else policy- adjacent, the contact page lists the right inbox.